WhatsApp templates for clinics and doctors.
Appointment reminders, reports, follow-ups and receipts for clinics, diagnostic centres and doctors. 16 templates, written to Meta’s rules and ready to copy.
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Appointment confirmed
Hi {{1}}, your appointment with {{2}} is confirmed for {{3}} at {{4}}. Please arrive 10 minutes early with any previous reports.
- Confirm
- Reschedule
{{1}} Arjun · {{2}} Dr Mehta · {{3}} Mon, 21 Oct · {{4}} 11:30 am
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Appointment reminder
Reminder: you have an appointment with {{1}} tomorrow at {{2}}. Reply 1 to confirm or 2 to reschedule.
- Confirm
- Reschedule
{{1}} Dr Mehta · {{2}} 11:30 am
Meta doesn’t name appointment reminders, but a reminder of a booking the patient made fits its “requested by the user” rule.
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Appointment rescheduled
Your appointment with {{1}} has been moved to {{2}} at {{3}}, as requested. Reply here if this doesn’t work for you.
{{1}} Dr Mehta · {{2}} Wed, 23 Oct · {{3}} 5 pm
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Lab report ready
Hi {{1}}, your lab report for the test on {{2}} is ready. You can download it securely using the link below.
- ↗ Download report
{{1}} Arjun · {{2}} 18 Oct
Keep results out of the message itself: send a secure link instead of health details.
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Follow-up visit due
Hi {{1}}, {{2}} asked to see you again around {{3}} for your follow-up visit. Reply here to book a time.
- Book follow-up
{{1}} Arjun · {{2}} Dr Mehta · {{3}} 4 Nov
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Medicine refill reminder
Hi {{1}}, your prescription from {{2}} runs out around {{3}}. Reply here if you’d like the clinic pharmacy to keep a refill ready.
{{1}} Lakshmi · {{2}} Dr Rao · {{3}} 30 Oct
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Payment receipt
We’ve received your payment of {{1}} for your visit on {{2}}. Receipt number: {{3}}.
- ↗ View receipt
{{1}} Rs 800 · {{2}} 21 Oct · {{3}} CL-30117
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Video consultation link
Your video consultation with {{1}} starts at {{2}} today. Join from your phone using the button below a few minutes early.
- ↗ Join consultation
{{1}} Dr Mehta · {{2}} 6 pm
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Feedback after a visit
Hi {{1}}, thank you for visiting {{2}} on {{3}}. How was your experience at the clinic? Reply with a rating from 1 to 5.
{{1}} Arjun · {{2}} Dr Mehta · {{3}} 21 Oct
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Health check-up package
Hi {{1}}, our full-body health check-up now includes {{2}} tests for {{3}}. Book a morning slot this month.
Reply STOP to opt out
- Book a check-up
{{1}} Lakshmi · {{2}} 72 · {{3}} Rs 2,499
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Vaccination camp
Our {{1}} vaccination camp runs on {{2}} from 9 am to 1 pm at the clinic. Reply YES and we’ll reserve a slot for your family.
Reply STOP to opt out
{{1}} flu · {{2}} Sun, 3 Nov
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New specialist
We’re glad to welcome {{1}}, {{2}}, to our clinic. Consultations start on {{3}}. Reply here to book an appointment.
Reply STOP to opt out
{{1}} Dr Kapoor · {{2}} dermatologist · {{3}} 4 Nov
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Home sample collection booked
Hi {{1}}, our technician will visit on {{2}} between {{3}} to collect your sample. Please follow the fasting instructions you were given.
{{1}} Lakshmi · {{2}} Tue, 22 Oct · {{3}} 7 and 8 am
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How to reach the clinic
Hi {{1}}, for your appointment tomorrow at {{2}}: the clinic is on the 2nd floor, with parking in the basement. Directions are below.
- ↗ Get directions
{{1}} Arjun · {{2}} 11:30 am
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Therapy session reminder
Reminder: your physiotherapy session {{1}} of {{2}} is tomorrow at {{3}}. Please wear comfortable clothes.
{{1}} 5 · {{2}} 10 · {{3}} 6 pm
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Getting your templates approved.
Three things that decide the category, and the price.
Send reports as a link.
Keep test results and health details out of the message. Send a secure link instead.
Reminders fit utility.
A reminder of an appointment the patient booked fits Meta’s rule for messages the user asked for.
Camps and packages are marketing.
Health check-up packages, vaccination camps and new specialists go out as marketing, to patients who opted in.
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