WhatsApp templates for clinics and doctors.

Appointment reminders, reports, follow-ups and receipts for clinics, diagnostic centres and doctors. 16 templates, written to Meta’s rules and ready to copy.

How WaSparks works for clinics and doctors

16 templates.

Category

Showing 16 templates

  • Appointment confirmed

    Utility

    Hi {{1}}, your appointment with {{2}} is confirmed for {{3}} at {{4}}. Please arrive 10 minutes early with any previous reports.

    • Confirm
    • Reschedule

    {{1}} Arjun · {{2}} Dr Mehta · {{3}} Mon, 21 Oct · {{4}} 11:30 am

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  • Appointment reminder

    Utility

    Reminder: you have an appointment with {{1}} tomorrow at {{2}}. Reply 1 to confirm or 2 to reschedule.

    • Confirm
    • Reschedule

    {{1}} Dr Mehta · {{2}} 11:30 am

    Meta doesn’t name appointment reminders, but a reminder of a booking the patient made fits its “requested by the user” rule.

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  • Appointment rescheduled

    Utility

    Your appointment with {{1}} has been moved to {{2}} at {{3}}, as requested. Reply here if this doesn’t work for you.

    {{1}} Dr Mehta · {{2}} Wed, 23 Oct · {{3}} 5 pm

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  • Doctor unavailable

    Utility

    Hi {{1}}, {{2}} is unavailable on {{3}}, so we need to move your appointment. Reply with a time that suits you, or call us to rebook.

    • ☎ Call the clinic

    {{1}} Arjun · {{2}} Dr Mehta · {{3}} 21 Oct

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  • Lab report ready

    Utility

    Hi {{1}}, your lab report for the test on {{2}} is ready. You can download it securely using the link below.

    • ↗ Download report

    {{1}} Arjun · {{2}} 18 Oct

    Keep results out of the message itself: send a secure link instead of health details.

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  • Follow-up visit due

    Utility

    Hi {{1}}, {{2}} asked to see you again around {{3}} for your follow-up visit. Reply here to book a time.

    • Book follow-up

    {{1}} Arjun · {{2}} Dr Mehta · {{3}} 4 Nov

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  • Medicine refill reminder

    Utility

    Hi {{1}}, your prescription from {{2}} runs out around {{3}}. Reply here if you’d like the clinic pharmacy to keep a refill ready.

    {{1}} Lakshmi · {{2}} Dr Rao · {{3}} 30 Oct

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  • Payment receipt

    Utility

    We’ve received your payment of {{1}} for your visit on {{2}}. Receipt number: {{3}}.

    • ↗ View receipt

    {{1}} Rs 800 · {{2}} 21 Oct · {{3}} CL-30117

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  • Feedback after a visit

    Utility

    Hi {{1}}, thank you for visiting {{2}} on {{3}}. How was your experience at the clinic? Reply with a rating from 1 to 5.

    {{1}} Arjun · {{2}} Dr Mehta · {{3}} 21 Oct

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  • Health check-up package

    Marketing

    Hi {{1}}, our full-body health check-up now includes {{2}} tests for {{3}}. Book a morning slot this month.

    Reply STOP to opt out

    • Book a check-up

    {{1}} Lakshmi · {{2}} 72 · {{3}} Rs 2,499

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  • Vaccination camp

    Marketing

    Our {{1}} vaccination camp runs on {{2}} from 9 am to 1 pm at the clinic. Reply YES and we’ll reserve a slot for your family.

    Reply STOP to opt out

    {{1}} flu · {{2}} Sun, 3 Nov

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  • New specialist

    Marketing

    We’re glad to welcome {{1}}, {{2}}, to our clinic. Consultations start on {{3}}. Reply here to book an appointment.

    Reply STOP to opt out

    {{1}} Dr Kapoor · {{2}} dermatologist · {{3}} 4 Nov

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  • Home sample collection booked

    Utility

    Hi {{1}}, our technician will visit on {{2}} between {{3}} to collect your sample. Please follow the fasting instructions you were given.

    {{1}} Lakshmi · {{2}} Tue, 22 Oct · {{3}} 7 and 8 am

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  • How to reach the clinic

    Utility

    Hi {{1}}, for your appointment tomorrow at {{2}}: the clinic is on the 2nd floor, with parking in the basement. Directions are below.

    • ↗ Get directions

    {{1}} Arjun · {{2}} 11:30 am

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  • Therapy session reminder

    Utility

    Reminder: your physiotherapy session {{1}} of {{2}} is tomorrow at {{3}}. Please wear comfortable clothes.

    {{1}} 5 · {{2}} 10 · {{3}} 6 pm

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Getting your templates approved.

Three things that decide the category, and the price.

  1. Send reports as a link.

    Keep test results and health details out of the message. Send a secure link instead.

  2. Reminders fit utility.

    A reminder of an appointment the patient booked fits Meta’s rule for messages the user asked for.

  3. Camps and packages are marketing.

    Health check-up packages, vaccination camps and new specialists go out as marketing, to patients who opted in.

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