WhatsApp templates for cafes and restaurants.
Table bookings, order updates, bills and weekend specials for cafes, restaurants and cloud kitchens. 17 templates, written to Meta’s rules and ready to copy.
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Table booking confirmed
Hi {{1}}, your table for {{2}} at {{3}} is booked for {{4}}. We’ll hold it for 15 minutes. Reply here if your plans change.
- Change booking
- Cancel booking
{{1}} Meera · {{2}} 4 · {{3}} Your Restaurant · {{4}} Sat, 8 pm
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Table booking reminder
Reminder: your table for {{1}} is booked for today at {{2}}. See you soon!
- ↗ Get directions
{{1}} 4 · {{2}} 8 pm
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Order received
Thanks, {{1}}! We’ve received your order {{2}} and the kitchen has started on it. Estimated delivery time: {{3}} minutes.
{{1}} Arjun · {{2}} FD-4412 · {{3}} 35
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Order ready for pickup
Your order {{1}} is ready for pickup at the counter. Please show this message when you collect it.
{{1}} FD-4412
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Out for delivery
Your order {{1}} is on its way with {{2}}. It should reach you in about {{3}} minutes.
- ☎ Call the rider
{{1}} FD-4412 · {{2}} Ravi · {{3}} 15
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Bill after a visit
Thank you for dining with us, {{1}}. Your bill for {{2}} is {{3}}. You can view the full bill below.
- ↗ View bill
{{1}} Meera · {{2}} table 12 · {{3}} Rs 2,340
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Catering enquiry follow-up
Hi {{1}}, thanks for your catering enquiry on our website for {{2}} guests on {{3}}. Our events team will share the menu options here.
{{1}} Farhan · {{2}} 80 · {{3}} 16 Nov
Continuing a conversation the customer started on another channel is a utility use case in Meta’s guide.
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Loyalty points balance
Hi {{1}}, your visit today earned {{2}} points. Your balance is now {{3}} points.
{{1}} Meera · {{2}} 120 · {{3}} 860
A balance update after a visit is an account update. Adding “redeem now for a free dessert” would make it marketing.
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Feedback after a visit
Hi {{1}}, thank you for dining at {{2}} yesterday. How was your meal? Reply with a rating from 1 to 5.
{{1}} Meera · {{2}} Your Restaurant
It names the specific visit, so it can stay utility.
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Weekend special
This weekend only: {{1}} for two at just {{2}}. Walk in or reply to book your table.
Reply STOP to opt out
- Book a table
{{1}} a three-course dinner · {{2}} Rs 1,499
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Happy hours
Happy hours are back at {{1}}: every weekday from {{2}}, with buy-one-get-one on all beverages.
Reply STOP to opt out
{{1}} Your Restaurant · {{2}} 4 to 7 pm
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Birthday treat
Happy birthday, {{1}}! Celebrate with us this week and your dessert is on the house.
Reply STOP to opt out
- Book a table
{{1}} Meera
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We miss you
Hi {{1}}, we haven’t seen you in a while! Here’s {{2}}% off your next order with the code {{3}}, valid till Sunday.
Reply STOP to opt out
{{1}} Arjun · {{2}} 15 · {{3}} COMEBACK15
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Waitlist: table ready
Hi {{1}}, your table is ready! Please come to the host desk within 10 minutes so we can seat your group of {{2}}.
{{1}} Meera · {{2}} 4
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Order running late
Sorry, {{1}}: your order {{2}} is running about {{3}} minutes late because of a rush in the kitchen. We’ll update you when it leaves.
{{1}} Arjun · {{2}} FD-4412 · {{3}} 10
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Getting your templates approved.
Three things that decide the category, and the price.
Bookings and orders are utility.
Confirmations, “ready for pickup” and “out for delivery” follow up on something the guest did.
Feedback must name the visit.
Meta doesn’t accept a general “rate us” as utility. Mention the visit or the order.
Points: balance yes, nudge no.
A points balance after a visit is an account update. “Redeem now for a free dessert” is marketing.
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