Setup guide

Set Up Your WhatsApp Business Account

Connect your WhatsApp number to Wasparks in just a few minutes

Before You Start

What You'll Need

  • A Meta (Facebook) account
  • Access to create or manage a business on Meta
  • A phone number to use for WhatsApp (see important note below)
  • About 5 minutes

Time needed: ~5 minutes

Important: Choose the Right Phone Number

Your phone number can only be used in one place at a time. Here's what you need to know:

🟢 Best Option: Use a Fresh Number

Use a phone number that isn't on any WhatsApp or WhatsApp Business app. This is the easiest path — no complications, no changes needed.

🟡 Already Using in WhatsApp Business App?

If the number is currently on your phone in the WhatsApp Business app, that's okay — but you need to know this:

  • During setup, Meta will ask to move the number to the API
  • You'll get a verification code via SMS or call
  • After that, the number will stop working in the WhatsApp Business app on your phone — it becomes API-only
  • This is permanent. You can't use both at the same time.

🟢 Already Set Up for the API?

If you previously set up this number for the WhatsApp API and it's no longer on your phone's WhatsApp app, perfect! You're all set. Just log in and select it during setup.

How to Connect Your WhatsApp Account

1

Go to Your Wasparks Dashboard

Log in to your Wasparks account and navigate to the WhatsApp setup section.

2

Click "Connect WhatsApp"

Look for the button that says "Connect WhatsApp" or "Link WhatsApp Account". Click it.

3

A Facebook Window Opens

A secure window from Facebook/Meta will pop up. This is where you'll authorize your connection.

4

Log In With Your Facebook Account

Important: Use the Facebook account that manages your business. This account must be an admin on your business. If you're not sure, ask the person who set up your business page.

5

Choose Your Business and WhatsApp Account

Meta will ask you to select your business. Then, choose or create a WhatsApp Business Account (WABA).

If you've already created one, just select it from the list.

6

Select Your Phone Number

Pick the phone number you want to use for sending WhatsApp messages. Choose the number from the list or add a new one.

If the number needs verification, Meta will send you a code via SMS or call. Enter it to complete verification.

7

Confirm and Close

Once you've selected your number, click confirm. The Facebook window will close automatically, and you'll be back in Wasparks.

That's it! We handle all the technical setup behind the scenes — you don't need to copy any tokens or IDs.

What Happens Next

After you complete the setup above, you'll be taken to a Test Message page where you can:

  • Send your first test message to yourself or a friend
  • Make sure everything is working
  • Get familiar with how to send messages on Wasparks

Once your test message is sent, you're ready to go! You can start using all of Wasparks's features right away.

Common Questions

What if I see an error during setup?

Make sure you're using a Facebook account that's an admin on your business. If you're still having trouble, contact our support team — we're here to help.

Can I use a number that's on my personal WhatsApp?

No. The number can only be on WhatsApp OR the WhatsApp API, never both. Use a separate phone number for your business messaging.

What if I don't have a WhatsApp Business Account yet?

That's fine! You can create one during the setup process. Just click "Create a new WhatsApp Business Account" when prompted, and Meta will walk you through it.

Will my phone number still work in WhatsApp after setup?

Once you connect to Wasparks, that phone number will only work for sending messages through our platform. It won't work in the regular WhatsApp or WhatsApp Business app anymore. This is normal and by design.

Can I change the number later?

Yes. You can go back to your Wasparks settings and connect a different WhatsApp Business Account or phone number anytime.

Ready to Get Started?

Follow the steps above to connect your WhatsApp account. After you send your first test message, you're all set to start using Wasparks!

Go to Wasparks Dashboard