WaSparks Cafes & restaurants
Every reservation confirmed, every order tracked, every regular remembered.
Reservations, order-ahead pickups and catering enquiries on one WhatsApp number, answered by someone even when the floor is full.
One number, whoever’s free between tables.
Reservations, takeaway orders and catering enquiries land on one number, answered by whoever’s free between tables. A large-party booking gets missed, and a regular’s usual is never remembered.
- Large-party bookings slip through.
- Pickup customers wait at the counter.
- Nobody remembers a regular’s usual.
A week on WhatsApp at Blue Pottery Café.
Seven days, one number, the whole team. See what each message is, who handles it, and which part of WaSparks did the work.
Sample week. Names, businesses and messages are illustrative.
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Rohan → Blue Pottery Café
Hi, can we book a table for 6 this Saturday at 8?
Assigned to Meera · floor
Monday · 18:20
A reservation request
Assigned to Meera on the floor, so it doesn’t sit while she serves tables.
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Blue Pottery Café → RohanTemplate · Utility
Table confirmed
Hi Rohan, your table for 6 is booked for Saturday at 8:00 PM at Blue Pottery Café, C-Scheme.
- Get directions
- Change booking
Sent by Meera · approved template
Tuesday · 11:00
Confirmed from the chat
Meera sends an approved template without leaving the conversation.
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Blue Pottery Café → SanaTemplate · Utility
Your order is ready
Hi Sana, your cold coffee and paneer wrap are ready at the counter.
Sent by the counter · approved template
Wednesday · 13:15
Pickup ready, nobody waiting
The counter sends an approved order-ready template the moment it’s packed.
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Kavita → Blue Pottery Café
Do you cater? We need lunch for 40 people next Friday.
Transferred to Arjun · catering
Thursday · 16:40
Catering, handed to the manager
Transferred to Arjun, the manager, with the reason noted and the full thread.
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Blue Pottery Café → opted-in customersTemplate · Marketing
Weekend brunch
Hi Rohan, our weekend brunch menu is back: Saturday and Sunday, 9 AM to 1 PM.
Reply STOP to opt out
- See the menu
Estimated Meta cost shown before sending
Friday · 12:00
A special, to the right list
Sent only to customers who opted in, with the Meta cost estimate shown first.
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Sana → Blue Pottery Café
The usual for pickup at 9:30?
Picked up by Meera · history in the chat
Saturday · 09:05
The regular, remembered
Sana’s earlier chats are right there: cold coffee, less sugar. Meera confirms without asking.
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Quiet hours
Sunday
Quiet hours after closing
Anything that arrives after closing waits in the inbox for the morning shift, and nothing scheduled goes out overnight.
What does the work.
The parts of WaSparks this week leaned on.
Reservations with an owner
Every booking request assigned to someone on the floor.
Confirmation and ready templates
Approved once, sent from the chat in a tap.
Specials to the right list
Campaigns only to customers who opted in, with STOP enforced.
Every outlet separate
Each outlet runs with its own team and its own data.
Cafes & restaurants: questions.
Something else? Ask us.
Can we take table reservations over WhatsApp?
Yes. Requests are assigned to front-of-house staff and confirmed with an approved template.
Can we tell customers their pickup is ready?
Yes. Send an approved order-ready template from the chat when the order is packed.
Do my customers need a new app?
No. They message your number on WhatsApp, the same as today.
What happens to chats when someone leaves?
Conversations and contact records belong to your business account. Remove the person’s access and their chats stay where they are.
Start on your own number.
Try Ember free for 30 days. Connect your WhatsApp number and send your first template today.