Wasparks lets you broadcast to your whole customer base and still give every reply — an order query, a complaint, a stock question — a clear owner.
A festive sale broadcast brings in 300 replies overnight. Half get answered twice, half don’t get answered at all, and nobody can see which complaints are still open.
Broadcast a sale, new arrivals, or restock alert to your customer base.
Order and stock queries are assigned to the right team member, even during a rush.
Sales hands a delivery complaint to support with the order context logged — nothing repeated, nothing lost.
Purchase history, sizes, and preferences build a profile that powers personalized re-engagement.
Send campaign blasts to the whole list with throttling, delivery tracking, and opt-out handling built in.
Approved templates for confirmations, dispatch, and delivery updates — so routine questions answer themselves.
Every customer profile tracks what they bought, what size, and what they asked about last time.
Retailers using Wasparks handle [X]x more campaign replies without adding staff.
Yes — using approved templates with opt-out handling built in.
Yes — every reply is assigned to a team member and logged.
Webhook and REST API access let you sync orders and contacts with your existing stack.
Yes — customer profiles capture history and notes over time.
The catalog shows products; Wasparks makes sure every conversation the catalog generates has an owner and a follow-up.
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