WaSparks Choosing a WhatsApp Business platform usually starts with a price page and ends with a surprise. The headline number looks fine. Then you add the third and fourth team member, switch on automation, and the monthly bill is double what you planned.
This comparison looks at four platforms Indian businesses commonly shortlist: WATI, AiSensy, Interakt and WaSparks. We make WaSparks, so we have an obvious interest, and we say so up front. We have kept the comparison to things you can verify yourself, and we note where our numbers come from. Prices were checked in October 2026 and change often, so confirm on each vendor’s own page before you buy.
What actually separates these platforms
On the surface they all do the same things: a shared inbox, template messages, broadcast campaigns. The real differences are in how they charge and what is included.
Per-seat pricing versus unlimited seats. Some plans include a fixed number of team members and charge for each extra one. That is fine for a team of two. It becomes a real cost for a front desk, a sales team and a support team all needing access.
Automation as an add-on versus included. Chatbot or flow features are sometimes priced separately from the base plan. Check whether the automation you need is in the plan or on top of it.
How Meta’s charges are handled. Meta charges per delivered message. Some platforms bill that through their own account, and some leave Meta to bill your WhatsApp account directly. Ask whether Meta’s rate is passed through at cost or adjusted, and whether you can see the estimate before sending.
Number and contact limits. Check how many WhatsApp numbers a plan includes and whether contacts or conversations are capped.
The four platforms, side by side
WATI. Based on the figures we checked in October 2026, the Pro plan is ₹6,499 a month and includes five users, with extra users at ₹1,299 each. A Shopify add-on is priced separately. A team of six on Pro would therefore pay ₹7,798 a month before sending a single message.
AiSensy. The Basic plan was ₹1,500 a month in our check, with a set number of agents and an additional per-agent monthly charge beyond that. Chatbot flows were an additional monthly cost at the time we looked. It is a lower starting price, so work out the total with your real team size and automation needs.
Interakt. Interakt is popular with small online sellers, with a strong focus on Shopify and e-commerce integrations. Pricing depends on plan and add-ons, so we would not quote a total for you. Price it with your exact team size and contact volume on their page.
WaSparks. Spark is ₹1,999 a month plus GST with unlimited team seats, 10,000 messages included and one WhatsApp number. Blaze is ₹4,999 a month plus GST with unlimited seats, 50,000 messages included and three numbers. Both include campaigns, reminders and cost tools. Chat flows are limited to five on Spark and unlimited on Blaze. Meta’s own per-message charges are billed to your WhatsApp account by Meta, and WaSparks shows the estimate before a campaign sends. Ember is a free 30-day trial with 1,000 messages and three seats, without campaigns.
A quick worked example
Take a team of eight people (reception, sales and support) running one WhatsApp number with some automation.
On a per-seat plan, the cost is the base plan plus the extra seats beyond the included users, plus any automation add-on. Add these up with the current prices before you decide.
On WaSparks, the team size does not change the plan price. Spark covers the whole team at ₹1,999 plus GST a month, within the allowance of 10,000 messages and five chat flows.
The point is not that one number is always lower. It is that you should do this sum with your real headcount, because the answer changes with team size.
See it live: Rather than read about an inbox, try one. Tap here to test on WhatsApp (replies in under 5 seconds)
When to choose which
Choose a platform with per-seat pricing if your team is two or three people and you rarely add staff. The included seats may cover you and the base price may be competitive.
Choose a store-focused platform if your business is mainly a Shopify store and the integration matters more to you than inbox features or team controls.
Choose WaSparks if you have a team of several people sharing one number, you want assignment and handoff with reasons recorded, and you want unlimited seats without per-seat arithmetic. It is also a good fit if you want to see Meta’s estimated cost before a campaign sends.
Questions to ask any vendor
- How many team members are included, and what does each extra one cost?
- Is automation included in the plan, or priced separately?
- How is Meta’s per-message charge billed, and can I see an estimate first?
- How many WhatsApp numbers does the plan include?
- Can I keep my own number if I leave?
On the last point, our guide on keeping your WhatsApp number explains what to look for.
Where to go next
For a line-by-line view, see our comparison pages for WATI, AiSensy and Interakt, or the full alternatives hub. To estimate Meta’s charges for your own volumes, use the pricing calculator. When you are ready to try it, start on Ember free for 30 days.
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