Built for Retail

Every sale you broadcast becomes a customer you actually know.

Wasparks lets you broadcast to your whole customer base and still give every reply — an order query, a complaint, a stock question — a clear owner.

300 replies overnight, no way to track them

A festive sale broadcast brings in 300 replies overnight. Half get answered twice, half don’t get answered at all, and nobody can see which complaints are still open.

How it works

Reach → Organize → Accountability → Retain

  1. 1

    Reach

    Broadcast a sale, new arrivals, or restock alert to your customer base.

  2. 2

    Organize

    Order and stock queries are assigned to the right team member, even during a rush.

  3. 3

    Accountability

    Sales hands a delivery complaint to support with the order context logged — nothing repeated, nothing lost.

  4. 4

    Retain

    Purchase history, sizes, and preferences build a profile that powers personalized re-engagement.

Built in

What you get on day one

Sale broadcasts with opt-out

Send campaign blasts to the whole list with throttling, delivery tracking, and opt-out handling built in.

Order-status templates

Approved templates for confirmations, dispatch, and delivery updates — so routine questions answer themselves.

Purchase-history profiles

Every customer profile tracks what they bought, what size, and what they asked about last time.

Retailers using Wasparks handle [X]x more campaign replies without adding staff.

Built on the official WhatsApp Business API
FAQ

Questions we get asked

Can we broadcast sale messages without breaking WhatsApp’s rules?

Yes — using approved templates with opt-out handling built in.

Can we track individual conversations during a big sale?

Yes — every reply is assigned to a team member and logged.

Does this connect to our online store or POS?

Webhook and REST API access let you sync orders and contacts with your existing stack.

Can we see a customer’s order history in the chat?

Yes — customer profiles capture history and notes over time.

How is this different from the WhatsApp catalog feature?

The catalog shows products; Wasparks makes sure every conversation the catalog generates has an owner and a follow-up.

Get your store set up

Broadcast to everyone, and still know exactly who replied and who’s waiting.

Get your store set up

Not your industry?