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Data Deletion Instructions

Last updated:

WaSparks (“WaSparks”, “we”, “us”) provides a WhatsApp-based business messaging and customer-engagement platform. When a business uses WaSparks, we process information exchanged over the WhatsApp Business Platform — such as phone numbers, names, message content, and any documents shared — on that business’s behalf.

  1. Email us

    Send the request to hello@wasparks.com with the subject “Data Deletion Request”.

  2. We verify

    We may contact you to confirm the request is yours.

  3. We delete

    Within 30 days of a verified request.

  4. We confirm

    You get an email once it’s done.

How to request deletion of your data

If you would like your personal data deleted from WaSparks, email us at hello@wasparks.com with the subject line “Data Deletion Request” and include:

  • the WhatsApp phone number the data is associated with, and
  • the name of the business you were communicating with (if known).

We may contact you to verify your identity before processing the request.

What we delete

Upon a verified request we will delete the personal data we hold that is associated with your number, including your contact profile, saved attributes, conversation history, and any documents shared — except where we are required to retain certain records to comply with legal, tax, or regulatory obligations, or to resolve disputes and enforce our agreements.

Timeframe

We will action verified deletion requests within 30 days and confirm by email once complete.

Contact

WaSparks — hello@wasparks.com · www.wasparks.com